About Us
We don't just build systems, we build foundations for meaningful work.
We believe that when your operations are clear, your people can focus on your purpose. Running a small business is no joke. As a business owner, you wear every hat. You’re on job sites, on the phone, sorting invoices, dealing with last-minute “fires” and trying to keep things moving forward, all at once.
That’s where HECAT TECH comes in. We audit systems against your purpose and identify the bottlenecks that stand in the way of your true mission.
We’re a small team based on VANCOUVER ISLAND, and we help small business owners get their systems under control — without the overwhelm.
Whether you need better HR support, operations, help staying organized, or support with quoting, follow-up, or tech setup — we’re here to help you build a business that works for you (not the other way around).
What We Do
We build systems that are powerful, simple, and sustainable—then we teach you how to run them:
Audit and Align: We clean up and organize your existing paperwork, files, and systems to ensure they align with your mission.
Workflow Design: We help you make sense of your data and build smarter, more repeatable workflows for daily operations.
System Setup: We set up easy-to-use tools for scheduling, quoting, and invoicing.
Smart Tech Integration: We add a touch of AI to save you time—only if and when it makes sense for your business and your people.
We help you move from financial anxiety to financial ownership, ensuring your books are clear, current, and connected. We want you to be able to work with your financial team to understand where you’re at so you can make better decisions towards your goals.
Bookkeeping System Installation: We set up and integrate powerful yet simple bookkeeping software (like QuickBooks, Sage, or Xero) to automate your expense tracking and reporting.
Clean Data: We move beyond basic data entry to ensure your financial information is clean, reliable, and ready for decision-making.
Custom Financial Workspaces: Support for key financial workspaces, including bookkeeping software and related tools.
We are equipping your team to succeed and reducing the complexity of managing people so you can focus on building a courageous and connected culture.
HR System Setup: We implement simple tech for managing people, from efficient applicant tracking (hiring) to smooth employee onboarding and file management.
Workplace Optimization: Support with cloud workspaces (such as Microsoft 365, OneDrive) designed to enhance team collaboration, not complicate it.
Hands-On Training: We train your team (or you) on using every tool we install—in plain language (English or French), ensuring active, engaged ownership of the new systems.
You don’t need to be "techy." You just need to be open to working smarter and therefore more efficiently. We believe that when your systems are healthy, your business relationships thrive.
Why We Do It
We’ve seen too many good people burn out trying to run a business off paper folders, group texts, and memory alone. You’ve already built something great — we help make it smoother, clearer, and more sustainable. We know what it’s like when there’s too much going on and not enough support. Our job is to lighten the load and help you move forward with confidence.
Who We Are
Hecat Tech was founded by someone who’s been the go-to person when things get messy — fixing broken systems, cleaning up chaos, and getting teams back on track. With a small, skilled crew behind the scenes, we’re all about rolling up our sleeves and getting it done — kindly, clearly, and without judgment.
If you’re building something solid and you’re ready to work smarter, not harder — let’s talk.
Book a free call to get started.
Our Guiding Principles
Our mission is to empower small and medium businesses (SMBs) to navigate the complexities of the current business and tech landscape with confidence.
We are driven by core values of integrity, innovation, and accessibility.
Your Alchemical Journey
We understand that is not a one-size-fits-all solution.
That's why we've developed a personalized, three-stage process –
The Vision
The Craft
The Legacy
– designed to guide you through every step of your business transformation. From strategic planning and bespoke solution development to long-term optimization and growth, we are your dedicated partners in success. We don't just implement technology; we craft intelligent solutions that align with your unique business goals, ensuring your investment delivers tangible, lasting results.
Meet Emma Whanstall (she/her)
Emma brings nearly two decades of high-level operational leadership from the global hospitality and tourism sectors, spanning boutique motels to large-scale resorts.
Emma’s Superpower? Scalable, Human-Centered Systems.
Emma doesn't just understand technology; she understands the crucial human element required to make it work. She spent years in senior management roles (including at The Holiday Inn Express and The June Motel) where her focus was operational transformation and team empowerment.
At Hecat Tech, Emma's purpose is clear: To help small businesses simplify the chaos, so their people can focus on the meaningful work.
She excels at: Creating streamlined systems that deliver exceptional client/guest journeys, fostering team collaboration, and building the capacity for sustainable growth.
The Hecat Tech Edge: Her hospitality background means she prioritizes human experience in every system she designs. She is passionate about empowering teams and ensuring technology enhances, not strains, your internal relationships.
In her own words: "It takes courage to admit when it isn't working. We're here to create clarity and build systems that support both your performance and your peace of mind."
The PEOPLE
Join the team
Testimonials
“Emma has demonstrated her humanity as a kind and compassionate leader that fosters an atmosphere for personal growth.”
“Emma is energetic, reliable, committed, and always eager to lead and help. She is outgoing and charismatic and has great attention to detail. I have had the pleasure of working with Emma on a number of projects and thoroughly enjoyed every one of them!”
“Emma showed great enthusiasm and her attention to detail and dedication to providing excellent customer service was a great asset. She works very well, both individually and as part of a team. She thinks quickly on her feet and handles pressure very well, as evidenced by her ability to multitask within our very busy team. In particular I appreciated the way she sought to solve problems as they arose, steadfastly took direction and in turn assisted others within the department. Her kind and outgoing friendly nature was a delight to have in our office. ”