Digital Alchemy for
Business Growth
About Us
Practical support for real businesses — no fluff, just results.
Running a small business is no joke. You wear every hat. You’re on job sites, on the phone, sorting invoices, dealing with last-minute problems, and trying to keep things moving forward — all at once.
You know your projects inside out, but the business side? The systems, finance, tech, or online stuff?
That part’s easy to put off — until it’s not.
That’s where Hecat Tech comes in.
We’re a small team based on Vancouver Island, and we help small business owners get their operations under control — without the overwhelm.
Whether you need better systems, help staying organized, or support with quoting, follow-up, or tech setup — we’re here to help you build a business that works for you (not the other way around).
What We Do
We offer practical business support and tech help for hardworking folks who don’t want to spend their nights searching “how to make Excel do math.”
Here’s how we help:
Clean up and organize your paperwork, systems, and files
Set up easy-to-use tools for scheduling, quoting, and invoicing
Support with workspaces - such as Microsoft 365, OneDrive, bookkeeping software & more
Train your team (or you) on using your tools — plain language only (in English or French)
Help you make sense of your data and build smarter workflows
Add a touch of AI to save you time — only if and when it makes sense for you
You don’t need to be “techy.” You just need to be open to working smarter and therefore more efficiently.
Why We Do It
We’ve seen too many good people burn out trying to run a business off paper folders, group texts, and memory alone.
You’ve already built something great — we help make it smoother, clearer, and more sustainable.
We know what it’s like when there’s too much going on and not enough support. Our job is to lighten the load and help you move forward with confidence.
Who We Are
Hecat Tech was founded by someone who’s been the go-to person when things get messy — fixing broken systems, cleaning up chaos, and getting teams back on track. With a small, skilled crew behind the scenes, we’re all about rolling up our sleeves and getting it done — kindly, clearly, and without judgment.
If you’re building something solid and you’re ready to work smarter, not harder — let’s talk.
Book a free call to get started.
Our Guiding Principles
Our mission is to empower small and medium businesses (SMBs) to navigate the complexities of the current business and tech landscape with confidence.
We are driven by core values of integrity, innovation, and accessibility.
Your Alchemical Journey
We understand that is not a one-size-fits-all solution.
That's why we've developed a personalized, three-stage process –
The Vision
The Craft
The Legacy
– designed to guide you through every step of your business transformation. From strategic planning and bespoke solution development to long-term optimization and growth, we are your dedicated partners in success. We don't just implement technology; we craft intelligent solutions that align with your unique business goals, ensuring your investment delivers tangible, lasting results.
Meet Emma Whanstall (she/her)
Emma brings nearly two decades of global hospitality and tourism leadership to Hecat Tech. With a background spanning boutique motels, large-scale ski resorts, and corporate hotel chains, she has a keen understanding of what it takes to deliver exceptional guest experiences and create scalable systems.
Most recently, she’s held senior management roles at The Holiday Inn Express & The June Motel, where she led operational transformations, team development initiatives, and guest-centric innovation. She is deeply passionate about creating memorable experiences, fostering collaboration, and building systems that make growth sustainable.
At Hecat Tech, Emma helps small businesses streamline operations and elevate customer journeys. She thrives when empowering teams and designing thoughtful systems that support both people and performance. Keen to expand her skills into the tech world, Emma is currently completing IT and business technology courses through Harvard’s edX. She brings curiosity, adaptability, and a future-forward mindset to every project.
Outside of work, Emma’s known for her magnetic positivity, strategic thinking, and love of connecting over tea or a great hike. When not in the office, she’s often exploring the natural beauty and amazing restaurants of Vancouver Island with her partner Marc and their dog Poppy.
The PEOPLE
Join the team
Testimonials
“Emma has demonstrated her humanity as a kind and compassionate leader that fosters an atmosphere for personal growth.”
“Emma joined our team without much experience but won the role due to a belief in her own ability to learn from others and then make a mark. As she leaves to further her career, I can honestly say that we were sorry to see her go and her clients / guests were too… Emma was responsible for our largest and most valuable corporate group… It speaks volumes that the person you are considering hiring was entrusted with such valuable business.”
“Emma is energetic, reliable, committed, and always eager to lead and help. She is outgoing and charismatic and has great attention to detail. I have had the pleasure of working with Emma on a number of projects and thoroughly enjoyed every one of them!”
“Emma showed great enthusiasm and her attention to detail and dedication to providing excellent customer service was a great asset. She works very well, both individually and as part of a team. She thinks quickly on her feet and handles pressure very well, as evidenced by her ability to multitask within our very busy team. In particular I appreciated the way she sought to solve problems as they arose, steadfastly took direction and in turn assisted others within the department. Her kind and outgoing friendly nature was a delight to have in the office. ”